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Returned items must be in resalable condition. When returning clothing or boots, please include all original tags. For an item to be returned, it must be in like-new condition, free from any external debris, wear marks, and/or stains.
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Returned items must be in resalable condition. When returning clothing or boots, please include all original tags. For an item to be returned, it must be in like-new condition, free from any external debris, wear marks, and/or stains.
Murdochs.com orders can be returned within 60 days of the shipping date for a full refund as long as the items haven't been used. *Some restrictions apply.
We recommend you try all clothing on before removing tags and/or washing the garment. For footwear, please try shoes on and walk on carpeted surfaces only to avoid scuffing.
To return items in your order, you can initiate a return through your Murdochs.com account or by contacting our Customer Service team at 855-232-9104, Monday-Friday, 8AM to 5PM Mountain Time.
There is a flat fee of $8.00 for using the pre-addressed, UPS return shipping label we provide through our return process. After your return is accepted, we'll refund your original payment method less the return shipping fee.
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At this time, we cannot directly exchange items. If you are looking to exchange an item you’ve purchased online, you will need to call our Customer Service department and first return the item, then place a new order for the exchange. Exchange orders receive free shipping, and you will receive a full refund for the return minus return shipping charges once we receive the item.
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Our standard return policy does not apply to the following items, which may not be returned:
- Ammunition, firearms, gunpowder, and primers
- Vaccines
- Refrigerated items
- Live animals
- Any items cut to length at a customer's request
- Gift Cards
